At Hoyeon BIOPHARMA & RESEARCH, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

Return Eligibility
Products must be unused, unopened, and in their original packaging.
Items must be returned within 7 days of delivery.
Returns are only applicable to select non-perishable items. Perishable or consumable items (e.g., supplements) cannot be returned unless damaged or defective.

Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. We may require photo evidence and order details for verification.

Refund Process
Once we receive and inspect the returned item, we will notify you of the refund approval.
Approved refunds will be processed within 7-10 business days to your original payment method.

Non-Returnable Items
Opened or used products
Items on clearance or marked “Final Sale”
Customized products or special formulations

Return Shipping
Customers are responsible for the return shipping costs unless the product was damaged or incorrect due to our error.

Contact for Returns
To initiate a return, please contact us at:


91+ 8553440530
91+ 8310213709
91+ 9945951389
+91 88920 45030